// For property managers

Scale your operation. Not your overhead.

A squad of intelligent agents that takes on the repetitive work at any volume, so your team can focus on the moments guests remember.

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Guest messages

Replying to WiFi question...Replied to WiFi question
Helping a late arrival...Helped a late arrival
Handing an emergency to a human...Handed an emergency to a human
Helping a guest to check-in...Helped a guest to check in

Enquiries

Replying to an enquiry...Replied to an enquiry
Booking a 10 day stay...Booked a 10 day stay
Finding a property where pets are allowed...Found a property where pets are allowed
Securing a corporate booking...Secured a corporate booking

Reviews

Replying to a 5 star review...Replied to a 5 star review
Flagging and replying to a 3 star review...Flagged and replied to a 3 star review

Reports

Generating August performance across the portfolio...Generated August performance across the portfolio
Creating an owner report...Created an owner report
Showing you booked revenue for the last month...Showed you booked revenue for the last month

Scale exposes every gap.

Every new property adds messages, enquiries, reviews and reports. Your team can’t keep up, and guests notice.

Slow, uneven replies
Response times stretch and quality varies from reply to reply.
Enquiries left waiting
When a lead sits in the queue, the booking goes elsewhere.
Reports no one can build
Data is spread across systems, and reliable reporting depends on the one person who knows the spreadsheet.
Missed review signals
The fix hiding in a review goes unnoticed, and poor reviews compound.

Agents that do the work, not just draft it.

Most AI tools:

Draft reply: “Hi Liam, thanks for your enquiry, we’ll check the dates and get back to you…”

Waiting for a human · 2h 14m

vs

A ScaleGX agent:

Hannah replied, confirmed dates, booking held

Sent in moments

Booking secured

Mia
Guest Experience Manager
Answers every guest message, day or night.
Meet Mia
Hannah
Reservations Manager
Turns enquiries into confirmed bookings.
Meet Hannah
Sharon
Executive Reporter
Answers any question about your portfolio.
Meet Sharon
Monty
Reputation Specialist
Replies to every review, in your voice.
Meet Monty
Niko
Agent Squad Optimiser
Keeps your squad improving. Free forever.
Meet Niko
Always included
Stella
ScaleGX Admin
Sets you up and answers your questions. Free.
See how onboarding works
Always included

// Integrations

Plugged into your whole operation.

Your PMS, team chat, CRM and inbox. Each agent only accesses what its job requires.

Your PMS

Team chat

CRM

Inbox

See all integrations

Insight on demand. Data issues flagged.

Sharon reads across your PMS and operational tools, answers questions about occupancy, revenue, guest sentiment and agent performance, and flags anything that doesn’t add up.

Less overhead. More hospitality where it counts.

AI handles:

Routine questions

Enquiry responses

Review replies

Reporting

Your team focuses on:

Special occasions

Complex exceptions

VIP and returning guests

Owner relationships

Let your team reinvest their time on real problems, not admin.

Dependable at 50 properties. Dependable at 5,000.

Our team built the technology that managed thousands of properties simultaneously. We know what scale looks like, and we’ve built agentic infrastructure to withstand it.

High standards, everywhere
Your agents are trained on your instructions, knowledge, property details and tone, so every guest gets an accurate, on-brand answer, whichever property they’re staying at.
You set the boundaries
Decide what AI handles and what comes to your team. Adjust it any time, and pause any agent instantly.
Always on
Every message and enquiry is picked up the moment it lands, day or night, in high or low season.
Secure by design
Every connection is encrypted, and each agent only accesses what its job requires.