// Agents

Pick the job. Meet the specialist.

Every ScaleGX agent is a specialist with a name, a role and a job it does brilliantly. Choose the work you want handled, and meet the agent built for it.

Answer guests
Mia
Guest Experience Manager
Win bookings
Hannah
Reservations Manager
Reply to reviews
Monty
Reputation Specialist
Get reports
Sharon
Executive Reporter

Kylie · Booker· 8:12 pm

Can I book 3 more nights?

Kylie · Booker· 8:12 pm

Water’s pouring out from under the kitchen sink and we can’t make it stop!

Kylie · Booker· 8:12 pm

What’s the wifi code?

Mia

Guest Experience Manager

Answers guest messages around the clock
Answers from your knowledge
Resolves issues before they reach your team
Hands over what you choose

Meet Mia

Reply posted

Monty

Reputation Specialist

Replies to every review in your voice
Flags in-stay complaints early
Spots recurring themes

Meet Monty

Occupancy

Sharon

Executive Reporter

Answers any question about your portfolio
Reads across your systems
Builds reports on the spot
Flags what doesn’t add up

Meet Sharon

MTWTFSS

Hannah

Reservations Manager

Answers booking enquiries the moment they land
Confirms availability
Turns enquiries into bookings

Meet Hannah

// Always included

Always included, with every squad.

Stella
Free forever
ScaleGX Admin
Helps you hire your squad, set it up and connect your systems. Ask her anything.
See the platform
Niko
Free forever
Agent Squad Optimiser
Spots where your agents could do better and recommends fixes you approve. Starts with your first hire.
Meet Niko